Privacy Policy

At, we’re committed to protecting and respecting your privacy. This Policy explains when and why we collect personal information about people who engage with us, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. If your information is on our records, we will alert you to any changes made, via email. By engaging with us, you’re agreeing to be bound by this Policy.

Privacy Policy

Any questions regarding this Policy and our privacy practices should be sent to our Data Protection Officer (“DPO”), by email or by writing to, DETC, Here East Broadcast Centre, 3 Lesney Avenue, Queen Elizabeth Olympic Park, Stratford, E20 3BS.

Who are we?

We’re, an independent community interest company dedicated to providing a digital readiness assessment.

How do we collect information from you?

We obtain information about you when you use our website, when you contact us about products and services, if you register to receive our newsletters or if we have implemented a contract, NDA, MOU or other Agreement with you.

Our legal basis for processing your personal data

We must have a valid, lawful basis to process your personal data. The table below identifies the lawful basis for each class of activity that we may be conducting with you.

Processing Purpose GDPR Legal Basis Justification
Sending you a regular news-letter and/or updates on our offers and services. Consent You have provided consent to process your per-sonal data for these purposes. You have the right to withdraw this consent at any time.
Developing or implementing a contract and/or financial transaction with you Consent The processing is necessary to implement a con-tract with you or the organisation you represent. We also need to comply with legal requirements (e.g. tax law).
Preparation or discussion re-lated to potential:
Partnership Agreement.
Legitimate Interest In our case, the legitimate interests can be our own interests or the interests of third parties. They can include commercial interests, individual interests or broader societal benefits. We use your data in ways you would reasonably expect and which have a minimal privacy impact.
Collecting aggregated data from our user base to inform our industry, and company size averages on your results screen. Not personally identifiable data In our the interest is to compile the date so that yourself and other users and see where their business scores in compares to the average in their sector and across other business sizes.

What type of information is collected from you?

The personal information we collect might include your name, address, email address, company name, IP address, and information regarding what pages are accessed via our website and when. We will collect and store your DRL responses to questions for use in future internal analysis. will collect and retain information submitted for eventual use in the activities mentioned below.

How is your information used?

We may use your information to:

  • contact you regarding an enquiry you have made to us;
  • to carry out our obligations arising from any contracts entered into by you and us;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you
  • process a contract, agreement, NDA.
  • To compile data on industry and company size averages, to inform the tool for yourself and other users.

We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract or agreement that you hold with us. Where we have conducted a financial transaction with you, we are required under UK tax law to keep your basic personal data (name, address, contact details) for a minimum of 6 years after which time it will be destroyed.

Who has access to your information?

Without your express written permission, we will not:
Sell or rent your information to third parties
Share your information with third parties for marketing purposes.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct communications from us about the work we do or our exciting products and services, then please contact

We will not contact you for marketing purposes by email or phone unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by emai to

How you can access and update your information

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address, or any of the other information we hold is inaccurate or out of date, please email us at:

You have the right to ask for a copy of the information holds about you. Please do so by putting your request in writing to, DETC, Here East Broadcast Centre, 3 Lesney Avenue, Queen Elizabeth Olympic Park, Stratford, E20 3BS

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. All the personal data we process is processed in the UK however for the purposes of IT hosting and maintenance this information is located on servers within the European Union. No 3rd parties have access to your personal data unless the law allows them to do so. If something goes wrong, a procedure is in place to detect, report and investigate a personal data breach.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information relevant to you. We may make use of additional information about you when it is available from external sources to help us do this effectively. We may also use your personal information to detect and reduce fraud and credit risk.

Use of 'cookies'

The website will use cookies to remember your login details to improve your website experience.

We use web analytics tools provided by service partners such as Google Analytics to collect infor-mation about how you interact with our website or mobile applications, including what pages you visit, what site you visited prior to visiting our website, how much time you spend on each page, what operating system and web browser you use and network and IP information. We use the in-formation provided by these tools to improve our Services. These tools place persistent cookies in your browser to identify you as a unique user the next time you visit our website. Each cookie can-not be used by anyone other than the service provider (ex: Google for Google Analytics). The in-formation collected from the cookie may be transmitted to and stored by these service partners on servers in a country other than the country in which you reside. Though information collected does not include personal data such as name, address, billing information, etc., the information collected is used and shared by these service providers in accordance with their individual privacy policies. You can control the technologies we use by managing your settings through the ‘cookie banners” that may be presented (depending on URL of website visited) when you first visit our webpages, or by utilising settings in your browser or third-party tools, such as Disconnect, Ghostery and others.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and recommend that you check the policy of that third-party site.

16 or Under will not collect or process any data for a child under the age of 16

Automated Decision Making

Automated decision-making means making a decision about you using no human involvement e.g. using computerised filtering. No decision will be made about you solely on the basis of automated decision making.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner's Office